/communication Communication en-US Tue, 15 Jul 2025 15:17:19 GMT /crisis-proof-connectivity-ebook Next-gen technology that keeps public safety connected to mission-critical tools Tue, 15 Jul 2025 15:17:19 GMT /crisis-proof-connectivity-ebook /ems-management/building-elite-ems-teams-10-soft-skills-that-predict-long-term-success From emotional intelligence to adaptability, learn how to spot top-tier EMS providers Mon, 12 May 2025 18:10:46 GMT /ems-management/building-elite-ems-teams-10-soft-skills-that-predict-long-term-success /paramedic-survival/dont-let-your-guard-down-welfare-checks-can-turn-deadly Welfare check calls may seem routine, but they can escalate fast — learn the critical questions to ask dispatch and the red flags to watch for before knocking Mon, 28 Apr 2025 15:57:30 GMT /paramedic-survival/dont-let-your-guard-down-welfare-checks-can-turn-deadly /fatal-incidents/bring-ladders-all-units-radio-calls-reveal-urgent-rescue-efforts-during-deadly-mass-assisted-living-fire Nine residents at Gabriel House were killed and more than 30 were injured as crews, including 30 off-duty personnel, fought through chaos to evacuate the burning facility Wed, 16 Jul 2025 16:41:40 GMT /fatal-incidents/bring-ladders-all-units-radio-calls-reveal-urgent-rescue-efforts-during-deadly-mass-assisted-living-fire /crisis-proof-connectivity-ebook Next-gen technology that keeps public safety connected to mission-critical tools Tue, 15 Jul 2025 15:17:19 GMT /crisis-proof-connectivity-ebook /emergency-management/texas-flood-response-under-scrutiny-as-officials-defend-warning-system-after-over-50-deaths Following deadly flash floods in that left 51 dead and 27 girls missing from Camp Mystic, officials are under pressure over the timing of emergency alerts and lack of evacuation orders as questions grow about preparedness Sun, 06 Jul 2025 11:17:21 GMT /emergency-management/texas-flood-response-under-scrutiny-as-officials-defend-warning-system-after-over-50-deaths /fatal-incidents/cad-outage-confusion-highlighted-in-baltimore-in-custody-death-as-officers-call-for-medics A computer-aided dispatch system outage in Baltimore disrupted communication between police and fire officials, contributing to confusion during a 40-minute wait for medics Wed, 02 Jul 2025 12:42:31 GMT /fatal-incidents/cad-outage-confusion-highlighted-in-baltimore-in-custody-death-as-officers-call-for-medics /911-and-dispatch/get-that-truck-coming-code-3-audio-released-of-response-to-shootings-of-minn-lawmakers EMS crews raced to treat Sen. John Hoffman and Rep. Melissa Hortman, as audio captured frantic calls for backup, hospital alerts and warnings of an active shooter still inside Tue, 17 Jun 2025 13:21:16 GMT /911-and-dispatch/get-that-truck-coming-code-3-audio-released-of-response-to-shootings-of-minn-lawmakers /legislation-funding/public-safety-coalition-urges-senate-to-fund-next-generation-911-in-one-big-beautiful-bill-act APCO and others say omitting Next Gen 911 funding from President Donald Trump's One Big Beautiful Bill endangers public safety. Fri, 06 Jun 2025 14:38:55 GMT /legislation-funding/public-safety-coalition-urges-senate-to-fund-next-generation-911-in-one-big-beautiful-bill-act /ems-products/communications/when-disaster-hits-home-ebook Fire-rescue leaders share key aspects of preparedness, response, mitigation and recovery Fri, 16 May 2025 18:05:29 GMT /ems-products/communications/when-disaster-hits-home-ebook /ems-management/building-elite-ems-teams-10-soft-skills-that-predict-long-term-success From emotional intelligence to adaptability, learn how to spot top-tier EMS providers Mon, 12 May 2025 18:10:46 GMT /ems-management/building-elite-ems-teams-10-soft-skills-that-predict-long-term-success /paramedic-survival/dont-let-your-guard-down-welfare-checks-can-turn-deadly Welfare check calls may seem routine, but they can escalate fast — learn the critical questions to ask dispatch and the red flags to watch for before knocking Mon, 28 Apr 2025 15:57:30 GMT /paramedic-survival/dont-let-your-guard-down-welfare-checks-can-turn-deadly /disaster-management/leading-through-the-2025-sneaux-storm Louisiana EMS leaders share how they kept crews safe, comfortable and ready to respond to the historic New Orleans snow Thu, 17 Apr 2025 14:02:15 GMT /disaster-management/leading-through-the-2025-sneaux-storm /911-and-dispatch/new-center-highlights-critical-role-of-calif-ems-dispatchers Hall Ambulance's new dispatch center highlights the number of calls dispatchers handle each day Mon, 14 Apr 2025 10:00:00 GMT /911-and-dispatch/new-center-highlights-critical-role-of-calif-ems-dispatchers /dispatchers/videos/role-of-telecommunicators-in-public-safety-Xi6mxYAESmtSsiUU/ In this video, risk management expert Gordon Graham discusses the vital role telecommunicators play in maximizing public safety in their community Fri, 11 Apr 2025 12:53:00 GMT /dispatchers/videos/role-of-telecommunicators-in-public-safety-Xi6mxYAESmtSsiUU/ /disaster-management/experts-highlight-national-weather-service-vacancies-as-a-risk-in-forecasting-severe-weather More than 40% of National Weather Service field offices are critically understaffed, raising concerns about timely storm warnings as deadly tornadoes and flooding Sun, 06 Apr 2025 12:00:00 GMT /disaster-management/experts-highlight-national-weather-service-vacancies-as-a-risk-in-forecasting-severe-weather /data-management/the-continued-evolution-of-data-sharing-with-hospitals Discover how seamless EMS data sharing enhances patient care and strengthens healthcare systems Wed, 19 Mar 2025 15:56:51 GMT /data-management/the-continued-evolution-of-data-sharing-with-hospitals /communication/t-mobile-unveils-big-moves-for-t-priority-that-put-first-responders-first T-Mobile doubles down on support for first responders with major ecosystem partnerships like Samsung, individual benefits and a $2M+ scholarship fund for children of fallen first responders Fri, 28 Feb 2025 21:52:49 GMT /communication/t-mobile-unveils-big-moves-for-t-priority-that-put-first-responders-first /ems-social-media/survey-twitter-x-is-no-longer-relevant-for-public-information-officers A new survey reveals Twitter/X engagement is plummeting for public safety agencies, with Facebook, LinkedIn, and Bluesky emerging as preferred platforms. Wed, 26 Feb 2025 22:56:29 GMT /ems-social-media/survey-twitter-x-is-no-longer-relevant-for-public-information-officers /ems-products/communications/t-mobile-launches-new-essentials-plans-for-first-responders-and-military The Un‑carrier delivers the best price for first responder and military families vs. AT&T and Verizon Wed, 26 Feb 2025 21:34:23 GMT /ems-products/communications/t-mobile-launches-new-essentials-plans-for-first-responders-and-military /emergency-management/beacon-redefining-emergency-alerts-for-a-digital-world How AI-driven platforms are revolutionizing public safety messaging and disaster preparedness Wed, 26 Feb 2025 17:36:02 GMT /emergency-management/beacon-redefining-emergency-alerts-for-a-digital-world /ems-advocacy/from-rookie-reporters-to-reliable-partners-how-ems-leaders-can-guide-media-coverage Develop young journalists' skills with strategic messaging and leverage media as a tool for public safety, funding and recruitment Thu, 20 Feb 2025 18:14:16 GMT /ems-advocacy/from-rookie-reporters-to-reliable-partners-how-ems-leaders-can-guide-media-coverage /ems-products/communications-interoperability/active911-partners-with-pryme-to-support-first-responder-communications Active911 has teamed up with PRYME to enhance emergency communications for first responders by enabling seamless communication between radios and cellphones during critical situations Mon, 17 Feb 2025 20:30:13 GMT /ems-products/communications-interoperability/active911-partners-with-pryme-to-support-first-responder-communications /legal/lessons-from-the-mcclain-case-protecting-first-responders-and-improving-ems-practices The defense attorneys representing one of the firefighters share the legal and operational lessons from this high-profile case, emphasizing documentation, training and BWCs Mon, 03 Feb 2025 17:46:58 GMT /legal/lessons-from-the-mcclain-case-protecting-first-responders-and-improving-ems-practices /emergency-management/calif-wildfires-highlight-complicated-chain-of-evacuation-communication Several residents who lost homes in the Eaton Fire received no notifications about their neighborhoods Thu, 30 Jan 2025 14:16:54 GMT /emergency-management/calif-wildfires-highlight-complicated-chain-of-evacuation-communication /patient-care-compassion/welcome-to-the-era-of-performative-patient-care Improve your patient care and decrease your legal liability risk with conscious, deliberate practices Tue, 28 Jan 2025 17:57:58 GMT /patient-care-compassion/welcome-to-the-era-of-performative-patient-care /mass-casualty-incidents-mci/from-chaos-to-command-lessons-from-the-new-years-day-tragedy-in-new-orleans Hear Chief Bill Salmeron’s firsthand account of managing the MCI, from inter-agency collaboration to the long-term psychological toll on first responders Mon, 27 Jan 2025 16:22:16 GMT /mass-casualty-incidents-mci/from-chaos-to-command-lessons-from-the-new-years-day-tragedy-in-new-orleans /mass-gathering/inauguration-day-2025-d-c-s-highest-security-event While this year is certainly not the first Inauguration Day, it is the first one for a candidate who has already experienced two assassination attempts Fri, 17 Jan 2025 20:09:53 GMT /mass-gathering/inauguration-day-2025-d-c-s-highest-security-event /911-and-dispatch/is-consolidating-emergency-communications-centers-right-for-your-agency In Pierce County, Washington, five 911 centers unified into South Sound 911, streamlining emergency communication and inspiring nationwide public safety improvements Wed, 08 Jan 2025 14:59:46 GMT /911-and-dispatch/is-consolidating-emergency-communications-centers-right-for-your-agency /paramedic-survival/dont-let-your-guard-down-welfare-checks-can-turn-deadly Welfare check calls may seem routine, but they can escalate fast — learn the critical questions to ask dispatch and the red flags to watch for before knocking Mon, 28 Apr 2025 15:57:30 GMT /paramedic-survival/dont-let-your-guard-down-welfare-checks-can-turn-deadly /legal/balancing-care-and-collaboration-key-lessons-from-ems-and-law-enforcement-interactions Real-world case studies from EMS Lawyer Doug Wolfberg reveal critical takeaways for EMS providers working alongside law enforcement Wed, 06 Nov 2024 15:19:45 GMT /legal/balancing-care-and-collaboration-key-lessons-from-ems-and-law-enforcement-interactions /patient-care-compassion/welcome-to-the-era-of-performative-patient-care Improve your patient care and decrease your legal liability risk with conscious, deliberate practices Tue, 28 Jan 2025 17:57:58 GMT /patient-care-compassion/welcome-to-the-era-of-performative-patient-care /national-first-responders-day/8-ways-to-say-thank-you-for-national-first-responder-day First responders are the backbone of community safety; here are several meaningful ways to thank these dedicated professionals Fri, 18 Oct 2024 16:28:25 GMT /national-first-responders-day/8-ways-to-say-thank-you-for-national-first-responder-day /emergency-management/calif-wildfires-highlight-complicated-chain-of-evacuation-communication Several residents who lost homes in the Eaton Fire received no notifications about their neighborhoods Thu, 30 Jan 2025 14:16:54 GMT /emergency-management/calif-wildfires-highlight-complicated-chain-of-evacuation-communication